Specialty Workflows Matter. So Do On-Site Training & US Support.
CareStack is built to support a wide range of general dental practices—and it does that job well for offices running standardized workflows. But oral surgery and specialty dental are a different game entirely. You’re dealing with complex surgical procedures, multi-phase treatment plans, specialized imaging protocols, and billing nuances that generic platforms weren’t designed to handle.
DSN is purpose-built for surgical specialties from the ground up. Our workflows mirror the way oral surgeons actually work. Our support team speaks your language. Our features anticipate the edge cases you face every single day—because we built the system specifically for practices like yours. The result? Software that feels like it was made for your practice, not something you’re constantly fighting against.
| Feature | CareStack (All-in-One Dental) | DSN Cloud (Specialty Dental) | Why DSN Wins |
|---|---|---|---|
| Core Workflow | Hygiene & Restorative Driven | Consult-to-Surgery Driven | Built for the surgical consult workflow, not 6-month hygiene recalls. |
| Surgical Coding | Manual Selection | Procedure-Specific Packages | “Smart Kits” bundle all relevant codes (anesthesia, drugs, surgery) instantly. |
| Medical Claim Submission | Possible but Complex | Medical-Native Engine | Optimized for submitting complex oral surgery claims to medical payers. |
| Referral Portal | Outbound Focus (Sending) | Inbound Focus (Receiving) | Streamlines the process for GPs to send patients to you. |
| Onboarding/Training | General Dental Trainers | Surgical Practice Trainers | Trainers who understand the difference between a prophy and a sinus lift. |
Frequently Asked Questions
CareStack is optimized for dental billing. While it allows medical claims, DSN Cloud is built with a robust, medical-grade revenue cycle management (RCM) engine specifically for handling complex surgical claims, pathology, and trauma cases.
CareStack is an excellent tool for General Dentists and DSOs. DSN, however, is purpose-built for the surgical referral workflow, sedation monitoring, and post-op surgical care—features that are often generic or missing in CareStack.
Typically, no. CareStack usually relies on third-party integrations or manual entry for anesthesia records. DSN Cloud connects directly to your surgical monitors (Mindray, etc.) to pull vitals into the legal medical record automatically.
CareStack focuses on outbound referrals (sending patients to specialists). DSN optimizes inbound referrals (receiving patients), providing tools to track referral sources, revenue per referrer, and marketing ROI.
Yes. Both platforms use modern, browser-based cloud architecture. However, DSN’s interface and logic are tailored strictly for the high-volume, high-complexity environment of an oral surgery practice.
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We have been using DSN for about two years now. We love it. They’re always so kind when we need help/support. They also spend a lot of time adding new features in as well.
DSN Imaging has changed how we work day to day. We can capture, view, and manage scans all in one place, whether we’re in the office or working remotely. It’s faster, more efficient, and keeps everything connected. And because it’s built right into DSN Cloud, we don’t have to jump between systems. to access our scans
I have been in practice over 20 years, and tested almost all OMS EMRs. Without doubt DSN is the best software out there. Excellent functionality, useful reports and over all ease of use. Highly recommend it.
I have used DSN for 7 years now and am very happy with not only their software, but also their customer support.
I’ve been using DSN for 10 years, and honestly, my interaction with them has been minimal—but that’s a good thing. The software just works. It does what it’s supposed to do, so I don’t have to think about it.
DSN just saves us so much time. Whether it’s quickly pulling schedules or reports, every workflow has been extremely smooth. DSN’s support has been wonderful and it’s been such a smooth transition. I would recommend DSN 150%
I’ve been a DSN user since they launched their cloud platform, and it’s clear they genuinely care about their clients. Having everything centralized in one place has streamlined our workflows and communication across teams. Their team is always responsive, supportive, and their dedication to continuous improvement really stands out
DSN has been great! I have worked with 4 different programs and this would be my favorite thus far. While there is no such thing as a perfect software my personal opinion is that DSN comes pretty close!
I like looking at the numbers—referrals, new patients, production per day. It’s a lot easier to get that kind of information from DSN than from other EMRs I’ve used.
I am an Oral Surgeon and have been using DSN for over 4 years. I have been very pleased with their product service and personal relationship. I have always recommended this software to any OMS interested in improving their software management experience.
We have had the DSN Practice Management Software for over 8 years and could not be happier with it. The customer service is excellent and you feel more like a family member than just a client.
It was a little more expensive upfront, but you get what you pay for. In hindsight, we should have gone with DSN from the beginning. Since switching to DSN, everything’s faster. I have more time on my hands
DSN Cloud has been instrumental in streamlining our operations across our growing network of oral surgery practices. Their intuitive platform enhances patient flow, simplifies scheduling coordination, and provides the data-driven insights we need to maintain clinical excellence while scaling our organization. The team truly understands the unique needs of oral surgery practices.
I’ve had great experiences with DSN—fast support, easy updates, and a smooth migration. I always recommend it to anyone who asks.